目錄
1
準備開始
可用性
..........................................................................................................................7
HP EcoSolutions (HP 與環境).....................................................................................7
管理電源
.................................................................................................................8
節省列印耗材
..........................................................................................................8
印表機零組件說明
........................................................................................................9
前視圖
....................................................................................................................9
耗材區
..................................................................................................................10
控制台
..................................................................................................................10
後視圖
..................................................................................................................11
尋找印表機型號
.........................................................................................................11
選取印材
....................................................................................................................12
建議用於列印與影印的紙張
..................................................................................12
建議的相片列印紙張
.............................................................................................13
選取和使用印材的提示
.........................................................................................14
放入印材
....................................................................................................................14
放入標準大小印材
................................................................................................14
放入信封
...............................................................................................................15
放入卡片和相紙
....................................................................................................16
放入自訂大小印材
................................................................................................17
維護印表機
.................................................................................................................18
清潔外部
...............................................................................................................18
更新印表機
.................................................................................................................18
關閉印表機電源
.........................................................................................................19
2
列印
列印文件
....................................................................................................................20
列印文件
(Windows).............................................................................................20
列印文件
(Mac OS X)...........................................................................................21
列印型錄
....................................................................................................................21
列印型錄
(Windows).............................................................................................21
列印型錄
(Mac OS X)...........................................................................................22
列印於信封
.................................................................................................................22
列印於信封
(Windows).........................................................................................23
列印於信封
(Mac OS X).......................................................................................23
列印相片
....................................................................................................................23
列印相片至相片紙
(Windows)..............................................................................24
列印相片至相片紙
(Mac OS X).............................................................................24
1
在特殊及自訂大小紙張上列印
....................................................................................25
在特殊或自訂大小的印材上進行列印
(Mac OS X)................................................25
列印無邊框文件
.........................................................................................................26
列印無邊框文件
(Windows)..................................................................................26
列印無邊框文件
(Mac OS X)................................................................................27
3
HP ePrint
設定
HP ePrint...........................................................................................................28
使用
HP 印表機軟體設定 HP ePrint ....................................................................28
使用印表機的控制台設定
HP ePrint.....................................................................29
使用內嵌式
Web 伺服器設定 HP ePrint...............................................................29
使用
HP ePrint...........................................................................................................29
使用
HP ePrint 進行列印......................................................................................30
找到印表機的電子郵件地址
..................................................................................30
關閉
HP ePrint......................................................................................................30
移除
Web 服務...........................................................................................................30
4
使用墨水匣
墨水匣與列印頭的資訊
...............................................................................................31
檢查預估的墨水存量
..................................................................................................32
僅使用黑色或彩色墨水進行列印
................................................................................32
更換墨水匣
.................................................................................................................33
存放列印耗材
.............................................................................................................34
收集使用資訊
.............................................................................................................34
5
解決問題
HP 支援.....................................................................................................................36
取得電子式支援
....................................................................................................37
HP 電話支援.........................................................................................................37
在您撥打電話之前
...........................................................................................37
電話支援期
......................................................................................................38
電話支援服務號碼
...........................................................................................38
電話支援期之後
...............................................................................................40
一般疑難排解技巧及資源
...........................................................................................40
解決印表機問題
.........................................................................................................40
印表機無預期關機
................................................................................................41
校正失敗
...............................................................................................................41
印表機無回應（沒有任何列印）
...........................................................................41
印表機列印速度緩慢
.............................................................................................42
印表機發出一些未預期的噪音
..............................................................................43
印出空白頁或不完整的頁
......................................................................................43
列印文件的某些部份消失或錯誤
...........................................................................43
文字或圖形位置錯誤
.............................................................................................44
列印品質疑難排解
......................................................................................................45
解決送紙問題
.............................................................................................................49
2
解決使用
HP ePrint 和 HP 網站的問題......................................................................50
解決使用
HP ePrint 的問題...................................................................................50
解決使用
HP 網站的問題......................................................................................51
解決有線
(Ethernet) 網路問題....................................................................................51
一般網路問題疑難排解
.........................................................................................51
解決無線問題
.............................................................................................................52
基本無線疑難排解
................................................................................................52
進階無線疑難排解
................................................................................................53
步驟
1：確定電腦已經連線到您的網路...........................................................53
步驟
2：確定印表機已連接至網路..................................................................54
步驟
3：檢查防火牆軟體是否封鎖通訊...........................................................55
步驟
4：確定印表機在線上而且就緒...............................................................56
步驟
5：確定印表機的無線版本設為預設印表機驅動程式（僅 Windows）....56
步驟
6：確保電腦未透過虛擬私人網路 (VPN) 連線至您的網路。...................57
解決問題之後
........................................................................................................57
設定防火牆軟體以便使用印表機
................................................................................58
解決印表機管理問題
..................................................................................................58
無法開啟內嵌式
Web 伺服器................................................................................59
疑難排解安裝問題
......................................................................................................60
硬體安裝注意事項
................................................................................................60
HP 軟體安裝建議..................................................................................................60
解決網路問題
........................................................................................................61
瞭解印表機狀態報告
..................................................................................................62
網路組態頁的說明
......................................................................................................64
列印頭維護
.................................................................................................................66
清潔列印頭
...........................................................................................................66
校正列印頭
...........................................................................................................67
清除卡紙
....................................................................................................................67
清除卡紙
...............................................................................................................67
避免卡紙
...............................................................................................................69
控制面板指示燈參考
..................................................................................................70
A
技術資訊
保固資訊
....................................................................................................................77
Hewlett-Packard 有限保固聲明............................................................................78
墨水匣保固資訊
....................................................................................................78
目錄
3
印表機規格
.................................................................................................................80
物理規格
...............................................................................................................80
產品功能和容量
....................................................................................................80
處理器及記憶體規格
.............................................................................................81
系統需求
...............................................................................................................81
網路協定規格
........................................................................................................81
內嵌式
Web 伺服器規格.......................................................................................82
印材規格
...............................................................................................................82
被支援之印材的規格
.......................................................................................82
設定最小邊界
..................................................................................................85
列印規格
...............................................................................................................85
HP ePrint 和 HP 網站規格....................................................................................85
HP ePrint 規格................................................................................................86
HP 網站規格...................................................................................................86
環境規格
...............................................................................................................86
電氣規格
...............................................................................................................86
聲音規格
...............................................................................................................87
法規資訊
....................................................................................................................88
法規辨識型號
........................................................................................................88
FCC 聲明..............................................................................................................89
韓國使用者注意事項
.............................................................................................89
日本使用者
VCCI (Class B) 合規聲明..................................................................90
日本電源線使用者注意事項
..................................................................................90
德國噪音排放聲明
................................................................................................90
德國使用者工作區域可視化顯示聲明
....................................................................90
歐盟法規注意事項
................................................................................................90
具有外接式
AC 變壓器的產品.........................................................................91
具有無線功能的產品
.......................................................................................91
歐洲電話網路聲明
(數據機/傳真).....................................................................91
規格聲明
...............................................................................................................92
無線產品法規資訊
................................................................................................93
無線頻率幅射的吸收
.......................................................................................93
巴西使用者注意事項
.......................................................................................93
加拿大使用者注意事項
....................................................................................94
台灣使用者注意事項
.......................................................................................94
墨西哥使用者注意事項
....................................................................................95
日本使用者注意事項
.......................................................................................95
4
環保產品管理計畫
......................................................................................................96
紙張使用
...............................................................................................................96
塑膠
......................................................................................................................96
原料安全性資料
....................................................................................................96
回收計畫
...............................................................................................................96
HP 噴墨耗材回收計畫..........................................................................................96
使用者廢棄設備的棄置方式
..................................................................................97
耗電量
..................................................................................................................97
化學物質
...............................................................................................................97
台灣電池處置方法
................................................................................................97
加州高氯酸鹽材料聲明
.........................................................................................98
有毒與有害物質表
(中國)......................................................................................98
有害物質限制
(烏克蘭).........................................................................................98
有害物質限制
(印度).............................................................................................99
第三方授權
...............................................................................................................100
B
HP 耗材與配件
線上訂購列印耗材
....................................................................................................109
耗材
.........................................................................................................................109
墨水匣
................................................................................................................109
HP 印材..............................................................................................................110
C
網路設定
變更基本網路設定
....................................................................................................111
檢視與列印網路設定
...........................................................................................111
開啟及關閉無線通訊
...........................................................................................111
變更進階網路設定
....................................................................................................111
設定連結速度
......................................................................................................111
檢視
IP 設定.......................................................................................................112
變更
IP 設定.......................................................................................................112
重設網路設定
......................................................................................................112
目錄
5
設定印表機的無線通訊
.............................................................................................112
開始之前
.............................................................................................................113
在無線網路上設定印表機
....................................................................................113
使用
HP 印表機軟體設定印表機（建議）.....................................................113
使用
Wi-Fi 保護設定 (WPS) 設定印表機.......................................................113
使用內嵌式
Web 伺服器 (EWS) 設定印表機.................................................114
變更連線類型
......................................................................................................114
從
Ethernet 連線變更為無線連線..................................................................114
從
USB 連線變更為無線連線........................................................................115
從無線連線變更為
USB 或 Ethernet 連線 ....................................................115
列印無線連線
......................................................................................................115
確保無線網路安全的原則
....................................................................................115
安全性設定概觀
.............................................................................................116
新增硬體位址至無線路由器（
MAC 過濾）...................................................116
其他無線安全性準則
.....................................................................................116
減少無線網路干擾的原則
....................................................................................117
解除安裝並重新安裝
HP 軟體..................................................................................117
D
印表機管理工具
工具箱（
Windows）................................................................................................119
HP 公用程式 (Mac OS X)........................................................................................119
內嵌式
Web 伺服器..................................................................................................119
關於
Cookie........................................................................................................120
開啟內嵌式
Web 伺服器.....................................................................................120
索引
...............................................................................................................................128
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