Usage information collection
The HP cartridges used with this product contain a memory chip that assists in the
operation of the product.
In addition, this memory chip collects a limited set of information about the usage of the
product, which might include the following: the date when the cartridge was first
installed, the date when the cartridge was last used, the number of pages printed using
the cartridge, the page coverage, the printing modes used, any printing errors that
might have occurred, and the product model. This information helps HP design future
products to meet our customers' printing needs.
The data collected from the cartridge memory chip does not contain information that
can be used to identify a customer or user of the cartridge or their product.
HP collects a sampling of the memory chips from cartridges returned to HP's free
return and recycling program (HP Planet Partners: www.hp.com/recycle). The memory
chips from this sampling are read and studied in order to improve future HP products.
HP partners who assist in recycling this cartridge might have access to this data, as
well.
Any third party possessing the cartridge might have access to the anonymous
information on the memory chip. If you prefer to not allow access to this information,
you can render the chip inoperable. However, after you render the memory chip
inoperable, the cartridge cannot be used in an HP product.
If you are concerned about providing this anonymous information, you can make this
information inaccessible by turning off the memory chip's ability to collect the product's
usage information:
To turn off usage information collection
▲
On the product control panel, press and hold (Resume) button and
(Wireless) button until the ink cartridge lights blink, approximately five
seconds, and then release the buttons.
NOTE: If you turn off the memory chip's ability to collect the product's usage
information, you can still continue to use the cartridge in the HP product.
Usage information collection
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