Solve a problem
The information in General troubleshooting tips and resources suggests solutions to
common problems. If your printer is not operating correctly and those suggestions did
not solve your problem, try using one of the following support services to obtain
assistance.
This section contains the following topics:
•
HP support
•
General troubleshooting tips and resources
•
Solve printer problems
•
Print quality troubleshooting
•
Solve paper-feed problems
•
Solve problems using HP ePrint and HP websites
•
Solve wired (Ethernet) network problems
•
Solve wireless problems
•
Configure your firewall software to work with the printer
•
Solve printer management problems
•
Troubleshoot installation issues
•
Understand the Printer Status Report
•
Understand the network configuration page
•
Printhead maintenance
•
Clear jams
•
Control panel lights reference